For seven years in a row, Chick-fil-A has been named America's favorite fast-food chain. The American Customer Satisfaction Index (ACSI) recently published its list of the best fast food restaurants, and Chick-fil-A took the top spot for the seventh consecutive year. In the United States, two iconic fast-food outlets have been at the top of their respective regions. In the West, In-N-Out reigned supreme, while in the South, Chick-fil-A was king.
Now, a survey has determined which cult favorite wears the crown across the country. When you can't go to a local bagel shop, Einstein Bros., Sbarro is best known for its large slices of pizza found in every court of shopping malls. Shake Shack has become an international megachain, so it's no surprise that it's on the list of the 50 most popular fast food spots. It's a California classic, but perhaps its exclusivity is what prevented In-N-Out from taking a higher place in the minds of every American.
If there's one thing you can say about Americans, it's that many of us take fast food very seriously. However, a fast-food chain takes the cake in the United States, according to a new report by ACSI. Customers have plenty of options to choose from, from quirky animal-style fries to celebrity favorite protein burgers. Other restaurants in the survey included favorites such as Starbucks, Dunkin', Taco Bell and McDonald's.
In a recent Axios Harris survey of 42,935 Americans, Chick-fil-A earned the title of the most beloved fast-food brand, even though it may not yet be as ubiquitous as other options. The US Customer Satisfaction Index reported that guest satisfaction with limited-service restaurants has dropped 1.3%, resulting in the lowest ACSI score in five years. The American Customer Satisfaction Index released its annual ranking of the best restaurant chains, showing that full-service restaurants outperform fast-food chains and Chick-fil-A topping the fast-food ranking, with McDonald's at the bottom. It's clear that Chick-fil-A is America's favorite fast food chain. With its delicious menu items and commitment to customer service, it's no wonder why it has been named America's favorite for seven years in a row.
